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Brick-and-Mortar Retail

Sub-industry ID: subind_brick_mortar_retail
Slug: brick-and-mortar-retail
Status: active

Parent industry: Retail & Consumer Goods


Definition

Retailers serving customers through physical stores and in-person shopping experiences.

Business models

  • Product sales

Value drivers

  • Footfall
  • Conversion
  • Store productivity

Typical capabilities

  • Store operations
  • Inventory
  • Customer service

Customer types

  • Consumer

Tags

  • stores
  • physical-retail

Intensity signals

Dimension Level
Digital Intensity low
Regulatory Intensity medium
Operational Complexity high
Asset Intensity high
People Intensity very-high
Customer Complexity medium
Sales Complexity low
Service Intensity high
Supply Chain Complexity high
Innovation Intensity low

← Industry taxonomy · Retail & Consumer Goods


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