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Last-Mile Delivery

Sub-industry ID: subind_last_mile_delivery
Slug: last-mile-delivery
Status: active

Parent industry: Transportation & Logistics


Definition

Businesses specialising in local delivery of parcels, food, or goods to end recipients.

Business models

  • Delivery fees
  • Contracts
  • Transaction fees

Value drivers

  • Delivery density
  • Time to delivery
  • Unit economics

Typical capabilities

  • Dispatch
  • Routing
  • Driver operations
  • Customer support

Customer types

  • Consumer
  • Retailer
  • Restaurant
  • Enterprise

Tags

  • delivery
  • last-mile

Intensity signals

Dimension Level
Digital Intensity high
Regulatory Intensity medium
Operational Complexity high
Asset Intensity medium
People Intensity very-high
Customer Complexity low
Sales Complexity low
Service Intensity very-high
Supply Chain Complexity high
Innovation Intensity medium

← Industry taxonomy · Transportation & Logistics


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